on 31-05-2022 16:37
can`t remember my password for my email account and i keep getting errors when i try to change on line
on 01-06-2022 16:48
Hi there @toastie6587
Thank you so much for your post and welcome back to the community.
I'm so sorry to hear that this is happening! Can I ask what error messages you get?
Have you been able to try via alternative browsers and the app?
Thank you.
01-06-2022 17:14 - edited 01-06-2022 17:15
@Ashleigh_C @ModTeam
Ashleigh, @toastie65 already has another thread running on this problem https://community.virginmedia.com/t5/Email/Forgot-my-email-password/td-p/5028516 which I have already escalated to the forum team earlier today. That already has the information you asking for.
Coenoby
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