my email inbox has subfolders - i've done this as I've previously lost my inbox emails so now i sort them into subfolders so they dont disappear - on my old iphone these subfolders could be seen and used but I've just changed to a Huawei P30 and its only showing standard folders - inbox, sent, drafts etc. Its set up as an imap email. I've been intouch with Huawei who have advised its because i'm using the default email folder (which i do on my iphone) and i need to download an app specific for my virgin email - i cant find one!!
Can anyone offer any advise what to do or an app to use so i can see and use my inbox subfolders please?
If you mean remove my virgin email account from my huawei email app ive already done this and then re added and still not showing my inbox subfolders. I just dont understand why its not showing them as all i did on my iphone was add my email account and it shows them.