on 27-09-2022 12:56
email fail website cannot get in then been email fill email fail fail fail reply say phone phone phone
i am deaf
been write letter many time with sign post cost me then reply say phone phone phone
i am deaf
then found forum message in private message i tell you all everybody what happend
they keep ask password they fail i feel something no right
delay delay delay
they only want keep money £48 month take take take your money
delay delay delay found say secruity password block then say will unlock 48hours
do you all believe them ?????
delay delay delay now 2 weeks never unlock
they only want your money money money
been told everybody facebook about problem virgin media, i told everybody get QUIT join somewhere else
i will QUIT virgin media in soon
they dont care people customer they only want is money money money
2 weeks ago say unlock 48hours ????? 2 weeks
i believe virgin media worse service ever i seen
believe they play about change every things but went wrong
they dont care you all they only want money
on 28-09-2022 00:56
Whilst waiting for the forum team to respond see if any of the options discussed here Accessibility and extra support are suitable for your needs.
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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 28-09-2022 09:21
are you work for virgin media ? are you support virgin media ?
on 28-09-2022 10:23
Hi DeafMan,
Thanks for posting on our community forums. We're sorry to see that her that you emails are still locked, and for any inconvenience this issue is causing you.
We have checked your IT ticket this morning, and the issue has now been resolved? Can we ask what happens when you trying to access your NTLWORLD emails?
How are you trying to access them? Is is through our webpage or through our Virgin Media App?
Please come back to us so we can assist you further.
Kind regards Jodi.
28-09-2022 10:56 - edited 28-09-2022 11:33
@DeafMan wrote:are you work for virgin media ? are you support virgin media ?
No, I am a customer like you except with VIP rank; more information on role of VIPs on the forum can be found here Introducing our Very Insightful Persons - Virgin Media Community - 4092918
I see the forum team (@Jodi_S) has replied and they are best placed to help further.
on 29-09-2022 11:15
Hey DeafMan, thank you for reaching out, I can see you are in PM with my colleague.
If you reach back to him, he will be able to assist you with this. Thanks
Matt - Forum Team
New around here?
on 30-09-2022 08:39
Virgin Media App
fail fail fail they dont let me get in ??????
i use my computer software
i cannot get in they virgin media online email
dont worry i will quit in soon because they carry on take my £48 for nothing with problem problem problem
and been letter with track and sign fail fail fail
that it full stop i will story about when i start join cable from 30+ years ago to today
on 30-09-2022 08:42