on 12-08-2021 23:00
Hello I have an old blueyonder email address which has been compromised and I'd like deleted, I am no longer a Virgin media customer and cannot log into the email via web login.
Thanks in advance
Martyn
on 13-08-2021 08:59
Hey @Jammer2021,
Welcome to the forums and many thanks for your post. Sorry to hear your old email address with us has been compromised.
I can certainly help look into getting this removed for you. I'll send you a private message so that I can confirm your account details, so please keep an eye on the purple envelope at the top of the page.
Many thanks,
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on 13-08-2021 10:51
Hey @Jammer2021,
Thanks for chatting with me via pm. As advised, this is now with our IT department to remove, and should be done so within 3-5 working days.
I'll be in touch with any further updates if needed.
Drop by to the forums if you have any questions in the meantime!
Kind regards,
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