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delete old blueyonder email address

Jammer2021
Joining in

Hello I have an old blueyonder email address which has been compromised and I'd like deleted, I am no longer a Virgin media customer and cannot log into the email via web login. 

Thanks in advance 

 

Martyn

 

2 REPLIES 2

Molly_G
Forum Team (Retired)
Forum Team (Retired)

Hey @Jammer2021,

 

Welcome to the forums and many thanks for your post. Sorry to hear your old email address with us has been compromised.

 

I can certainly help look into getting this removed for you. I'll send you a private message so that I can confirm your account details, so please keep an eye on the purple envelope at the top of the page.

 

Many thanks,

Molly_G
Forum Team



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Molly_G
Forum Team (Retired)
Forum Team (Retired)

Hey @Jammer2021,

 

Thanks for chatting with me via pm. As advised, this is now with our IT department to remove, and should be done so within 3-5 working days.

 

I'll be in touch with any further updates if needed.

 

Drop by to the forums if you have any questions in the meantime!

 

Kind regards,

Molly_G
Forum Team



New around here? To find out more about the Community check out our Getting Started guide