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scottamus1
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delete close blueyonder email account

Please can someone help me, How do I cancel delete close an old blueyonder account as I believe I have been hacked and people telling me they are getting emails from me which are spam

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SDC
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Re: delete close blueyonder email account

Depends on what you mean by "old". Details are sparse.

If you mean not associated with your current VM broadband account, then it's a job for the Forum Team who should contact you via this thread, it might take them up to a week to work their way to it.

If otherwise, please tell us more of the tale.




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A dog is for life, not just for Christmas.
A VM email account is NOT for life, its maximum span is the duration of its associated VM broadband account + 90 days.
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Forum Team (Retired) Jen_A
Forum Team (Retired)
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Re: delete close blueyonder email account

Hi scottamus1,

I shall be happy to help but, before I proceed, would you mind confirming the below details?:

  • Are you a current Virgin Media customer?
  • Is the email address you wish to delete a primary?
  • Is the email address you wish to delete a sub alias linked to a mailbox?
  • Is the option to delete this address not evident in My Virgin Media > My Profile > Manage Accounts?

Thanks,


Jen
Forum Team