on 13-01-2022 11:39
I have used Blueyonder in Thunderbird for many years without problems but now cannot connect to incoming mail server (pop3.virginmedia.com). Keeps asking for password which does not appear in saved passwords in Thunderbird. Tried several guesses but no success. Any suggestions please as this is my primary email address?
Thank in advance Cliff
Answered! Go to Answer
on 13-01-2022 11:55
Please answer the question asked in post 2.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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13-01-2022 11:45 - edited 13-01-2022 11:47
What, if any, error message do you see when signing into the email address via VM webmail?
https://mail2.virginmedia.com/
If you cannot remember the password use the forgotten password link on the sign in page.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-01-2022 11:50
Firstly:
Sending of password for user removed did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed.
Then:
Login to server pop3.virginmedia.com with username removed failed. (Retry - enter new password - cancel)
Yous desperately Cliff
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on 13-01-2022 11:55
Please answer the question asked in post 2.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-01-2022 12:41
All working. Many thanks Graham.