Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Have been trying firstly to reply to a friend who uses TT and then secondly sending email and they keep coming back to me saying incorrect address! She says it is fault at my end as she gets other peoples emails! Can anyone suggest what is happenin...
I do have a current VM account and a virginmedia.com email address but can no longer access my blueyonder account. I have tried webmail but to no avail. Can anyone help me gain access to my old blueyonder account, please. This VM community is set up...
I don't expect a callback from Virgin even though a ticket has been raised....If past experience is anything to go by. After literally six hours on the phone to call centres in India and using the 'Homeworks' account. Finally I appear to have identi...
About the last weeks deleted emails appeared in my account today. I've deleted them again. Just wondered if this happened to anybody else?
Can anyone from VM assist me in deleting my primary and secondary VM email addresses? i deleted them last March/April time, but still getting a lot of spam mail I cancelled my VM subscription also back in March/April, and now cant get access on the O...
Previously, I logged onto Virginmedia and could see all email addresses in my account. I could also change the passwords there. Why can I not find this list (of four email addresses)?I have downloaded the app onto my phone but do understand why I nee...
I'd very much appreciate some help please.Recently I have been admitted to nursing care and will no longer be able to return home. Since admission here I have been able to access my emails using Virgin webmail tethered to a tablet via my mobile phone...
I have three email accounts and have set up unified email. However, when I use Webmail, I can only see one account. The other two have a status of "account is disabled". I have to log into each account separately to view emails.Has any one got any id...
I’ve been sending emails all day with no problem Now when i tried to reply to one i got an error messageCannot Send MailThe username or password for"smtp@virginmedia.com" is incorrect.i really hope this doesn’t mean I’ve been locked out of my account...
I have an old ntlworld account that was recently hacked and I'd like to get it deactivated and deleted. Can a member of the team please contact me to get this resolved?Thanks.
