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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Delete Old ntlworld Account

Hi.I have an old ntlworld account that has been dorment for years but has recently been breached. Nothing important is connected to that account (none that I'm aware of) and I just want to delete it and end this headache. I still have access to it if...

Ruall6 by Joining in
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  • 1 replies
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Email issues

My problem has been happening for some time now which I have been 'locked out'of the account. I have completely changed my email to a new 'working' email to remain up and running but I still need access to other emails in the 'locked' account. All pa...

Psmiffy by Tuning in
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  • 1 replies
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Resolved! e-mail

Is it possible to attach copies of existing e-mails to a new e-mail?

Resolved! Sneakily Migrated into Gmail against my wishes

Dear VM, why have you sneakily migrated my virginmedia account into Gmail? All I wanted was to get an app password generated to put Outlook mobile onto a mobile. I put in an alternative non virginmedia mail to send an authorization to (Gmail) and bin...

How do i set up gmail app in android to receive blueyonder emails

HiI'm trying to set up gmail to receive my blueyonder emails but can't. I have reviewed various community posts on the subject and tried what they suggest. I logged into my virgin media and went to mailbox app password management and generated a new ...

Primary email address

Hi. Many years ago, in order to use the old PWP Web page hosting options when VM was still Blueyonder, I changed my primary address to my cousins name so that I could build and host a series of Web pages to market his music. Sadly, my cousin passed a...

thege by Joining in
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  • 2 replies
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No emails for too long

I've had a month of intermittent service, unable to send emails, message FORBIDDEN kept appearing on my 3 devices, PC, phone and chromebook. Then 8th December lost emails. 3 hours on phone. Ditto Wed 13th, 1.5 hours on phone.  Ditto 15th, 1 hour.  I ...

JulieT6 by On our wavelength
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Still no access to email

I am absolutely tearing my hair out.  On Friday 8th December I spent 3 hours speaking to 5 people, kept getting the message I was FORBIDDEN to access my emails on my PC, phone or chromebook. My password and user name were changed dozens of times.  Af...

JulieT6 by On our wavelength
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  • 6 replies
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Signing in to email accounts

I have several different email addresses for different purposes.  For the past three days I have been unable to log and and then open a second.This appears in the email address box:  showIdentifierInputLinkI delete it and enter the new email address,...

SandraDJ by On our wavelength
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  • 4 replies
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Re: Email problems

Hi I am having a similar problem  I can get my ntlworld emails using VM ebmail  but cannot use  Outlook like I used to.  I have read all the help advice and changed my log into  a non VM emal and changed password to no avail. I still cannot  get outl...