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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Locked out of email

I normally use outlook 2016 on my desktop, and apple mail on my iphone, to access my virgin.net emails. I also use the web client via My Virgin Media when I am away from home.Last Friday I sent an email from outlook which seems to have been sent succ...

theodot by Joining in
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  • 8 replies
  • 0 kudos

All my emails from my inbox have been deleted over night!

Virgin has deleted ALL my emails from my inbox. I’m still an active customer have been for 21 years, no account issues. No one seems to care. These are very important and the only reason I stay with Virgin.

Jet44 by Joining in
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Locked out of email

Attention Matthew at Virgin Media.  Trying to get my wife’s email account unlocked.  Please message me back.  

Mark102 by On our wavelength
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  • 1 replies
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Resolved! How do I change/get my virginmedia email password

I couldn't log in.  Had to reset Myvirginmedia password.  Now I can only get email by logging on to Myvirginmedia and cant add the account to my gmail account without the virginmedia.com email password.  I tried my password and it didnt work. When I ...

PamG1 by Joining in
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  • 8 replies
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Outlook email stuck in Outbox

My wife and I have had NTLWORLD.COM email addresses ever since they were first available.We both use Outlook.My email is working O.K. but, since the end of May, my wife's can receive mail but sent mail gets stuck in Outbox. error (0x800CCC78) Cannot ...

PJamesH by Joining in
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Resolved! Email account not working - Error message, login data wrong!

I have run into major problems with my email accounts. On 25/06/24 I stopped being able to send and receive emails from one of my accounts. On logging into Virgin Media emails account online I can see that, my secondary email account is empty and has...

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NTLWORLD Email

Very Much like other posters I am trying to figure out why my mums ntlworld.com email isn't letting her in. She has been signing in through edge and has the password cached but when she tries to login she gets redirected to this message belowHad a qu...

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Ntlworld email password reset

I’ve been trying off and on for months to change passwords for security reasons/sign in on new device with my nil email addresses. I’m just going round in circles. Get into my virgin media and choose the email password and then seems to want my virgi...

Migration from old NTLWorld to New Email Address

Hi...I am in the process of moving my email address away from NTLWorld. I thought I would start in a small way and just change a couple of less important log-ins that were associated with my old VM address to my new one.All was going well.I then chan...

Tony_ by Dialled in
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Resetting Blueyonder email password

I think this is different to all other blueyonder.co.uk email passwrd resetsI am helping a (elderly) friend set up a new compter and trying to get their blueyonder.co.uk emails on it.They still have access to their emails on their phone but can't rem...