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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 45306 Views
  • 8 replies
  • 7 kudos

When is a blocked email not a blocked email?

Why is it you block someone's email on your Virgin email, and it still lets the them through, even though sometimes its to trash, but sometimes it's to the inbox. You try to block them again, thinking you haven't blocked them in the first place, and ...

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Problems accessing VM emails on Live Mail on Windows 8.1

Since Monday 15 April I have been unable to download either my Blueyonder email or my virginmedia.com email on my Windows 8.1 laptop using Windows Live Mail 2012. I can still download those email addresses using Windows Live Mail 2012 on my Windows 1...

Sticks by Dialled in
  • 471 Views
  • 9 replies
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My secondary email as vanished

So I was hacked in my email address 2 days ago none of the virgin media agents can help me, I had my networks account since I signed up 16 yrs ago, all the agents giving me different answers, my secondary account I always use and it’s gone to the it ...

Loubee by Joining in
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  • 3 replies
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Can't sign in and apparently email not recognised

Hello everyone,Today I've been trying to log in to my virgin media account to check some settings (I normally use a desktop client called eM Client) but couldn't sign in due to an FSB50 error code. I deleted my cache but it didn't fix the problem and...

Bluer by On our wavelength
  • 355 Views
  • 7 replies
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my ntlworld has been hacked

This was my primary email account and the hackers seem to now have complete access to it even though I have changed the password multiple times. I cannot seem to stop the nightmare. They are in the process of resetting passwords to all the accounts w...

bish1950 by Joining in
  • 78 Views
  • 1 replies
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Deleting an old ntlworld email account

Hello,please can someone help me delete my old ntlworld email account. Virgin can’t do it because the account is no longer active but the email has been hacked and I’ve got no way of getting into the account to change the password. Thanks

cant access my virgin media email and account

Hi all.Ive been trying to access my VM email, but which is a @virginmedia.com mail which is linked to my actual outlook email. But when i click forgot email it only reveals a few characters in the email address.. Furthermore i dont know the password ...

geya123 by Joining in
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  • 3 replies
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Email dead from this morning

I cannot send or receive emails from my 2 addresses  @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Snoopdog by On our wavelength
  • 2005 Views
  • 27 replies
  • 1 kudos