Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My husbands virgin.net email account seems to have been removed, I have read the threads from last year regarding orphan accounts- we have full virgin package inc broadband but they are linked to my email- is there anyway we can access his virgin.net...
All my email s have gone from my inbox how can I get them back as I need themCan anyone help
What's happening wont accept password when setting imap up.Pop3 works but no server foldersEmails stay when sent, its driving me nuts been like this for three or four daysEmail server updates? or what
When open emails on laptop it comes up with exclamation mark on primary account. I have another account and this works ok. I can get all emails on my phone but not on laptop!!!!! After a while (your ntlworld settings are out of date) displays on my l...
my email account (ending @virginmedia.com) stopped working on 6th October 2021. I can neither send or receive email from the account. I established by looking at the account in web mail that the account is disabled, for no apparent reason. Despite re...
Have got this message on one of my accounts - don't know why. So, how can I 'change them'?The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.
I am no longer a Virgin Media customer, but my old ntlworld.com email addresses seem to have been hacked. I would be grateful if someone could contact me to have these accounts removed.
I'm moving to an area Virgin don't cover. Virgin don't transfer email addresses. How do I save and access my old emails for when my virgin email address is closed down.
I want to copy to hard drive old 2011 emails locked away in virgin media (blueyonder) folders for a family project. The files must be EML format, exact copies dates, to/ from and attachments, and capable to load into alternative webmail or reload ba...
Got a client with Hub3. It has suddenly decided not to send mail on Port 465. He has phoned VM and they tell him the Hub is OK. His Outlook works on two other Virgin Hubs. Clearly the Hub is at fault but Customer Service is not cooperating. He is spe...
