Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I understand that my Blueyonder email may have been hacked. I would like to change my password as soon as possible but do not know how. Please tell me simply how to do this. Thanks.
Hi,Is there a way to trace the legitimacy of an email, if in case its legit can I use it as evidence to support a complain?What is the best setting for an email account in order to prevent malicious, scam and fraudulent emails?Thank You
Hi I unable to find the page that allows you to change your password for secondary email. Can you help please as I need to access my virgin media email as I have forgotten my password. Thanks in advance.
Hii have been trying to register my email address for my new account, but after registering (with entering my new password twice), it’s now telling me whenever I try logging in, that my password is incorrect.it most certainly isn’t! You also won’t al...
We changed providers earlier this year, I’d say about 6 months ago. We were told our emails would no longer be active after 90 days. I didn’t realise my Facebook account and Instagram still had my ntlworld email attached, even though I updated them t...
For six months I have struggled with the same problem. Sometimes when I send an email via Outlook or my iPad/iPhone Outlook app, it gets returned with the following message:This is an automatically generated Delivery Status Notification. Deliver...
Please help..*Emails won't send from ios email client. I have contacted CS last friday who reset my password, i updated my iphone with the new password and everything worked. *Tonight my emails won't send again.Cs said i have to reset password again ...
Your mailbox is not available at the moment.Or you may not have an active mail account with us.If you have an existing Virgin Media mailbox please try changing your password in the first instance as this may unlock the account following a security pr...
Hi,I am struggling to remember the password for my secondary email address. I have tried forgotten password, I get an error saying I’m not allowed to change this online. Is there anyway I can change the password without having to call VM customer ser...
I am being driven mad by Virgin.I have been an email customer for 20+years and I find that they are increasingly making it difficult to want to remain one.I want to update my password on one of my Ntlworld accounts.You used to go to Virginmedia login...
