Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Please help me. Someone has hacked into my ntl world email and has changed my password so I can't log in now. I have no access to my email at all. Can't receive, can't send out. Can't see any of my emails. Please can someone help me.
I can receive emails but cannot send them from my phone or iPad, I am not sure of the password for this site or if the SMPT is the correct site name
My ntlworld.com account has been hacked and been used to lock my FB and Instagram accounts. I have since received a ransom demand to unlock this but worryingly the demand does state what my password is.I've been using this account for years. I have l...
I have just discovered that my old ntlworld email account has been hacked. The also hackers sent me an email to tell me what they had done (nice of them) and to demand payment! Obviously did not replay/pay. They have also managed to hack my Facebook ...
Virgin please can you completely erase our old ntlworld email accounts after my sons was hacked. We were told they would be deleted after 90 days of leaving you but have discovered they are still active.
Hi I have an old ntlworld email which has been hacked and is sending out emails even though I've not had an account for 20years... how do I get it cancelled.
cant access my e mail,keeps saying my settings are out of date,tried to update to no avail
Hi I’ve got an old Virgin media email account that I need deleting as it’s been hacked now - can anyone help please?
For some reason I am unable to send emails from my [REMOVED]@blueyonder.co.uk address. Is there a fault? [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public po...
I am no longer a Virginmedia customer but have stupidly kept using the blueyonder email address... I have been hacked and cannot access the account to change password. I see others on here in same boat, can a virgin mod please contact me to help e de...
