Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,Under my main Virgin Media account I have 5 mailboxes, one of these has become compromised and a message came up when trying to log in that says I needed to assign another email address outside of ntlworld.com and then reset the password and creat...
Hi everyone!I have a question which I have not seen addressed anywhere else on this forum yet. Apologies if it already has been addressed and I have not found it.I have two Virgin Media accounts for two separate properties - one for my own home, and ...
I hane just found out that my sent emails have the following sender name ---(chatemogi) Mail Service---The recipient does not recognise this sender and probably ignores my mail.It occurred last month after Virgin fixed my email account as I was unabl...
I have a rather complicated situation. My email on my Apple devices is neither coming in or going out. It says that blueyonder is offline. Or to check that the user name and password are correct in IMAP and SMTP. This just happened last night.Thinki...
Why has my saved emails folder vanished today and how do I get it restored?
It seems that for the last week emails to my Virginmedia media account have not been delivered. I have very little use for this account as I'm going to be moving soon, but is there any known issue with VM mails - I've tried different clients, using t...
I have lost access to my ntlworld email. When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp.virginmedia.com failed. Then it doesn't recognise my password. Now I'm not receiving email...
Virgin seems to have stopped me receiving any mail and following the reset process it will not let me change the password. It just states mailbox unavailable.
I wanted to change the password on my Virgin Media account. It told me I had to change the email address associated with the account to one from a third party. I provided a new email address, I received the verification email and clicked on the ver...
My wife has transferred all her info from her iPad to her iPhone but can’t access her @ntlworld.com mail on the iPhone - it asks for a password but we don't know what this is and can’t identify it from the passwords on her iPad.I’ve searched and sea...
