Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am unable to log into or change my virgin.net password, please help!
Hi, similar to other posts on here i have a secondary email account which i have tried to follow the steps to regain access to. I have changed the login email from ***@ntlworld to a ***@gmail and changed the password so i can sign in to MVM, but when...
Hi, I have been locked out of my blueyonder emails since 31Oct, desperately need access for work purposes. When I try to access my email , I get a message:Your Virgin Media account is locked. I have spent hours on the phone to Virgin Media customer s...
I have an old .ntlworld email address that has been hacked and locked. How can I delete this account?
connection times out
Hi, I recently had a new phone & transferred everything from my old phone. Unfortunately,I now cannot access my 1 of my 2 email accounts on my new phone has it says the password is incorrect.I have tried to change the passwords,one did start working...
My virgin.net email account has been hacked. please tell me how to delete it. Many thanks.
Hi allI'm on a 2020 Macbook Air running Big Sur, using Outlook for my Virginmedia email.A few weeks ago receiving email was very juddery - mail would come in very swiftly and efficiently on my iPhone 13, but on my laptop it would arrive in fits and s...
I get daily emails from this website (specific details changed, but always with fathom-labs.io as the source). This is on Outlook. They are clearly spam as they claim to be from John Lewis or Boots or some other firm saying I have won something.I alw...
I've recently started receiving emails from what appear to be my contacts but the email addresses behind them are incorrect so I decided to change my VM email password just in case however that as lead to some issues:when I view my account settings o...
