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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Virgin Media Mail

Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please fol...

145ah by On our wavelength
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  • 4 replies
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Migrating email from Virgin to Proton Email using IMAP Failing

I'm setting up a Proton Mail account, for security reasons. I want to migrate my Virgin emails to my Proton account. It uses IMAP to do this. But when I enter my Virgin login details, it says it can't access my Virgin email account. It says to check ...

MikeyMcG by Up to speed
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Secondary account gone plus bitcoin threat/hack?

HiI'm hoping someone can helplast year I was able to access my secondary email account via webmail & computer.  I received info from virgin about setting app password which I did.  Since then I have been unable to access it but still receiving email ...

Deleted secondary email address

HiMy main email address has been compromised and I have now deleted it.It's an ntlworld one and is the secondary.If I try and send an email to it I don't get any bounce back.Can an operative expedite it's total decommissioning?   

MrSippy by Joining in
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Blueyonder email address hacked - no access

Hi,My Blueyonder email address has been hacked and I have no access to it. I've tried following the steps on the guides online but NOTHING is working.I need to speak with a human to sort this out.

Resolved! LOST My Virgin Media secondary account

Here we go again - loss of secondary account from My Virgin Media! I gather I am not alone!!At 11.00 am today I was suddenly requested to input my account IMAP details for my VM (secondary) account when using Outlook on my android mob phone. I tried ...

Resolved! Help Deleting an Ntlworld email

HiMy NTLworld email has been hacked this week.  We moved house a couple of years ago to a place not covered by Virgin and so our account had to be closed.  As a result I have no way of logging in to reset the password.  I've moved important stuff to ...

Cuboid by Joining in
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Resolved! Ntlworld

How do I cancel an Ntlworld email account when My Virgin media account closed years ago?

jjlb by Joining in
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  • 1 replies
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Ntlworld email delete

Hello, I have a really old ntlworld email address that has recently been hacked. It is not linked to a virgin media account so I cannot delete myself. Please can I have assistance in deleting this account.

Anonymous by Not applicable
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Re: How do I close an ntlworld email account?

Hi there, I too have an ancient ntlworld email address that I have previously tried (and failed) to have closed.  I am still getting old work colleagues emailing it, expecting me to respond.  It is costing me money.  I have tried to set up an auto re...