Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
NTLworld email not working - "An error occurred inside the server which prevented it from fulfilling the request."Nothing about it in Service Status.I notice that over the past couple of weeks other people have the same problem - No solution and it ...
Anybody else having issues receiving emails? I have a blueyonder.co.uk address.Sending works fine but I'm getting nothing back into my Thunderbird client or the Virgin Media email web portal not even when I reply to an email sent from my blueyonder e...
My wifes email ( using safari email app, stopped working )Tried online chat but the person didn't understand the issue.We found online answer, which was we needed to generate a password using the password generator on your myvirginmedia account, when...
Hi I have had a similar issue but do not have a VM account. I have used the same virgin.net email account for more than 20 years unbroken. I have tried to discuss with Virgin but they refuse to help as they can't associate my email with a live VM a...
Email not sending - blueyonder. This happened before when I used Chrome so I moved to Edge, now happening on that one - how to fix?
Hello,I've been trying to log in and it keep saying my password is wrong. When I try to reset my password, I have a message saying to input a valid e-mail. I've double checked and I am putting in the right e-mail. Is there any way around this so that...
I get this error message when trying to sign in to email on my laptop (on mobile phone is no problem).I have tried the suggestions in previous threads, but none has worked, i.e. clearing cache, using an incognito window, trying different browsers -- ...
I am acting on behalf of a friend.My friend left VM well over 90 days ago, and consequently cannot send emails from her old account but unfortunately she is still receiving lots of emails.Can a ticket be raised to finally close her old NTL account to...
Suddenly have a problem sending emails.When I try to send them, I get the following message..'An error occurred inside the server which prevented it from fulfilling the request'.receiving emails OK, but any attempt to reply to them, or start a new em...
I am having the same problem as a number of users and have done so for a couple of weeks.I have tried accessing my emails using the various links provided in the many many instances that this fault has been raised by other users. The only way I am a...
