Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Had an email from VM alerting that one of my accounts may be compromised. I followed the instructions and changed PW and generated new App Pw, the primary account works fine, but I cannot get the wife’s account a subsidiary account to validate. I ha...
Clients/Apps (Thunderbird, Live mail etc) now use a different password to WEB Mail (Browser login in to your Email Account)If you cannot get your Clients/Apps to accept your old password it needs to be reset in your account using a WEB Mail login usi...
Since the recent problems with Broadband in our area my Email account on my main PC is unable to connect to the server - error msg 0x800CCC0E. However, my email (same account) on my iPad is working. I believe the problems with Broadband and Email sys...
I too have be unable to receive emails all week from a ntlworld address using Windows Live Mail. Eventually I discovered somebody, not me, had added the word 'jump' to the front of my password. After deleting it everything works fine.
Still getting message that credentials are required
Hi all,I've transfered all my data from old phone to new phone. My virginmedia email transfered no problem. However I can't get my ntlworld email to work on new phone. I've tried auto and manual set-up but get the message as followsCouldn't verify ...
i have received a email that shows account has been hacked and my password etc. i have been unable to change my password
Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'Still getting this error message, even though VM forum update says all affected accounts can now send...
I know that there has been a big problem during the last week with emails but now according to a local [post code] service status check there is no problem, apart from restoring recent emails.I have three email accounts, one associated with my VM acc...
I have an old virgin.net email account that has been hacked. As far as people are concerned the email no longer exits and are unable to delete it or change the security settings. Can this be deleted by by yourselves please?
