Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am in the same situation as everyone else here and now I cant access my vm email comes up forbidden.Someone please come back to me with a suggestion/solution.Thanks,Steve
My compromised blueyonder account is still working after 10 years of the account closing. My data has been hacked and despite calling Virgin several times my email is still live- please can you help me delete this email account
Having had an account with Virgin for over 20 years I was not aware that my email address belonged to them; recently I found the cost of broadband too much and chose a separate supplier but kept my mobile number and email address with VirginMobile, w...
I have a new computer, and have set up Outlook as my email account, and it seems to be set ip correctly, but emails are still coming to my old computer. What else do I need to do?I will then want to transfer all old emails from my current computer, ...
My emails (virgin.net account over 22years old) locked at some point last Monday , it looks like virgin have locked it, I try and reset the password but it says password not accepted despite answering the security questions, I have been on the phone ...
Hi ForumFirst time poster. Husband trying to access his VM email account on a new laptop. He has an additional account as I am the primary VM account holder. He couldn’t remember his password but the forgotten password procedure on his account wou...
I also loose access to the forum. I have had a virgin broadband account for 25 years + in fact since it was Blueyonder with no breaks in the contract. <<< Lets see if I get asked this again in the reply as I usually do because they don't read the pos...
My NTL account has been hacked and theyre making new accounts in my name. Please help. I need this account closing down and deleting asap before they cause more damage!
Hello my name is [REMOVED], I'm currently talking on behalf of my farther Andrew who was the account holder. We left virgin media nearly a year ago and was told that my account would be deleted including my email. However a few days ago I noticed on ...
Hi, I have an old ntlworld email address that has been hacked and is been used to steal my details and take over accounts. I urgently need your help to shut this email address down as i can no longer access it on VM as I am no longer a customer.
