Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have forgotten my virgin email password, how can I recover my email password ?
There should be an option to remove a primary VM email, I tried 3 times and was refused each time, if it is a primary email it is not possible to remove it for some reason, yet other email services do allow removal?My VM email has been a target of ha...
You've recently requested to change the email address you use to sign in to My Virgin Media. Please check your emails and verify this change before making further account changes. trying to generate new app password cahnged but getting above error al...
I got switched onto Outlook from the Mail app on Windows I have been able to put my Gmail addresses on to Outlook but I am struggling with the Blueyonder one.It wont accept the password on Outlook but It has been working fine on the Mail app.As I was...
I have been locked out of my blueyonder account.when i try to reset the password the verification screen closes to show the change screen for a second then pops back to the verification screen again so i can not change my password or add an email non...
cant get into nil world account but longer HM customer, says password wrong and cant reset
HelloI ceased being a customer of Virgin Media well over a year ago. However, the ntlworld.com email accounts that i used with my Virgin Media were never deleted by Virgin Media when i ceased to be a customer over a year ago.I am still getting emails...
I'm getting the above message when I try to log into my email as well as a ''3 steps to follow to unlock your account'' message. I have tried but unfortunately it did not work. I then rang the helpline and they tried to reset my password from their e...
HNY y'all..I'm having an issue with a secondary email account ... again. I can see the 'rogue' email address (@virginmedia.com) when I log into my VM account, and I can receive emails to it via VM webmail, but Outlook will not accept any credentials...
I can access my virgin media emails on my phone and iPad, also I have tried another laptop and it works fine.But on the laptop at home it isn't letting me sign in.I have checked passwords etc all correct, but when i go into my virgin media and where ...
