Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello, I have just been made aware that my email has been hacked. I have an older virginmedia.com email and can't gain access to even Try and change the password.I have already had several other accounts hacked that are linked to the email and have n...
I am unable to access any virgin media services via desktop. I have tried Chrome and edge, and both platforms receive the bad request message. i have had this problem for months via chrome, but today it has happened using Edge. This is stopping me...
My emails are not sending from my virginmedia account. The online web app is reporting an internal server error. This started around 1pm today - Saturday 14 October.
For a few months now, I have been getting bounces when I try to send emails to GMail accounts (including one of my own). The bounce message is as follows:The following addresses failed: ??????@???? host gmail-smtp-in.l.google.com [142.250.102.26]...
Hello all. After great difficulty with the help of a VM staff member over the phone , I have managed to update my VM email login password.In the process I have had to creat a secondary email account ( Gmail ) to get a pincode to faciliate the change...
I can see its been posted about several times here. I have had the account for 22 years, I kept the old ntlworld email addresses i.e., mine and wife's (hers was secondary email account) when business transferred to Virgin. My email still works fine a...
Hi AllUnfortunately my email account (ntlworld.com) has been hacked and they have changed the password. It is an active email account and also the main account holder account so I fear they may change all passwords to virginmedia account.I tried to ...
Hi. I would like a VM expert to urgently get back to me about this. I was a Virginmedia customer for decades, as they provided my broadband/phone line/cable tv. Never chose to have an email account with VM in the first place, but apparently VM took o...
Virgin media webmail. Inbox keeps getting SPAM , most lurid types! SPAM box also gets loads of Spam, I add the senders to blocklist, but there is so much arriving that every week or so I have to empty the blocked email addresses and start again. I do...
Hi, I received a message when logging into email that it was unavailable and " we need you to generate a new password to be used specifically for signing in to third-party mailbox apps (like Outlook or Gmail) to access your Virgin Media Mail emails"....
