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Your mailbox is not available at the moment

ptee
Joining in

Unable to access blueyonder.co.uk emails.  Been 24 hours plus since last access. The message displayed is:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

Tried unsuccessfully to access emails several times since last access but continue to receive the same message. Can someone take a look at this, please.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Graham_A
Very Insightful Person
Very Insightful Person

@ptee  Have you tried following the instructions set out here for this situation? Email accounts locked, mailbox unable, unable to a... - Virgin Media Community - 4808847

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

@ptee  Have you tried following the instructions set out here for this situation? Email accounts locked, mailbox unable, unable to a... - Virgin Media Community - 4808847

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

@Graham_A, changing the password worked.  Thanks for your help, much appreciated.