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Your mailbox is not available at the moment.

shaunwills
Joining in

as of yesterday around 4pm i lost access to my virgin.net email account on all devices. the message in a web browser reads;

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2.

the password is correct and i have waited hours but nothing works. i have had this accounts for 15+ years and is tied to everything i do. i tired rigning the number. option 2 isnt a good fit as this is mobile phone issues. i eventually got to speak to two support staff and neither could resolve this.

any ideas anyone. im desperate 

10 REPLIES 10

Thank you Zak, If you can help at all i  would appreciate it. i have replied to your PM.

kind regards

Shaun