on 21-03-2023 16:37
on 21-03-2023 17:41
Have you followed the instructions given in the mailbox unavailable message to change the email password to a new one not previously used?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 21-03-2023 17:41
Have you followed the instructions given in the mailbox unavailable message to change the email password to a new one not previously used?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 22-03-2023 17:48
Hi @chesteratkins1,
Thanks for your post, I am sorry you are having issues with your mail box have you followed what @Graham_A has advised?
I can see from our systems you have been in touch with our team regarding this since your post, were they able to resolve it?
Zoie
on 22-03-2023 21:00
As you have observed I have spoken to one of the team and the problem has been resolved in line with the advice of @GRAHAM A.
Many thanks.
on 24-03-2023 09:08
Hi chesteratkins1,
Thanks for taking the time to come back to us in the Community.
We're really happy to hear things have been resolved for you now. 🎉
If you have any further issues, pop back and let us know.
Many thanks,