Your mailbox is not available at the moment

[philnewman]

Since about 11:15 yesterday (29.8.2021) I have not been able to access my default email account and get this error message:

"Your mailbox is not available at the moment

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

[Hayley_S · Accepted solution]

Hello @philnewman,

Welcome to the community page, thank you for posting on here.

I am sorry to see that you are having issues with your mailbox.

Is it a NTL email or an external email?

Many thanks,

[philnewman]

Managed to finally get someone on the phone and got it sorted out, but thanks anyway

[Travis_M]

Hi @philnewman

Thanks for posting on our community forum!

Great to hear you've managed to have your issue resolved, please do contact us if you require any further assistance. 

Regards