on 31-08-2021 14:18
Unable to access my wife email via Outlook and Virgin media web mail
Could some please unlock the account
on 01-09-2021 10:11
Hi @Bootney,
Thank you for your post and welcome back to our community forums. We're here to help.
I'm so sorry to hear you're facing some problems with your email service. Have you followed the advice that we've posted here to see if that helps at all?
Thanks,
on 01-09-2021 14:04
Yes Already done this.... waited 24 hours Still locked out.. can not login
Anyone I can call to fix this??
Regards
B
on 01-09-2021 18:22
on 01-09-2021 20:13
hI Ayisha_B
Thanks for getting back... Question What does PM mean???
Regards
Bootney
on 01-09-2021 20:35
Explanation here:
https://community.virginmedia.com/t5/help/faqpage/title/whatmessage
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 01-09-2021 20:41
Sorry Bootney, that would be a private message 🙂
Thanks for sharing the useful link Garahm_A
on 01-09-2021 20:43
Speak tomorrow bye for now
B
on 04-09-2021 10:05
Morning @Bootney,
Thanks for taking the time out to speak with me via PM.
I am so pleased you are now able to access your email accounts 🙂
Don't hesitate to reach out, if you need anything else.
Hope you have a lovely weekend.