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Henny1
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Message 11 of 20
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Re: Would like to remove old @virgin.net account

Hi

 

Just used the mailtester and it says **************@virgin.net is a valid email address.  I can still log into it so i know it is there!!

 

Thanks for your help.

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Superuser
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Message 12 of 20
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Re: Would like to remove old @virgin.net account

For heavens sake - remove the e-mail address. This is a public forum (why do you think we asked for info via PM - so the public couldn't see it)scanned by bots land humans looking for addresses to spam and you've been complaining about spam. Edit it now. But if you don't I've asked the Mods to do it. Don't make this harder for all of us than it actually is please.

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Superuser 18/19.
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Henny1
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Message 13 of 20
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Re: Would like to remove old @virgin.net account

Hi

Sorry!

 

Henny

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Superuser
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Message 14 of 20
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Re: Would like to remove old @virgin.net account

The Mods have done it for you.

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Superuser 18/19.
Use Kudos to say thanks
Tick an answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Superuser
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Message 15 of 20
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Re: Would like to remove old @virgin.net account

I've asked if the Forum Team can revisit this thread.

Virgin Media have a couple of different backends, they're going to need to check that the acount has been removed from all of them.

Tim

________________________________________


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Henny1
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Message 16 of 20
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Re: Would like to remove old @virgin.net account

Thank you!

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Superuser
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Message 17 of 20
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Re: Would like to remove old @virgin.net account

It looks like two Superusers have requested a further look at this issue - I did so in message 10 in this thread. The Mods should pick it up and refer it on.

@Henny1 - you've been a bit missed around here. We must get this address deleted and the matter closed once and for all. Stay in touch with this thread please. We'll get there.

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Superuser 18/19.
Use Kudos to say thanks
Tick an answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Forum Team
Forum Team
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Message 18 of 20
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Helpful Answer

Re: Would like to remove old @virgin.net account

Hi there Henny1, 

 

Thanks for your patience - I am sorry about the issues and delay in getting the help you need with deleting your old email address. 

 

I have popped you a private message to we can assist you. Please look out for the purple envelope and pop me a reply as soon as you can. 

 

Cheers

Katie - Forum Team


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Henny1
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Message 19 of 20
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Re: Would like to remove old @virgin.net account

Hi everyone

 

Just to let you know my old account has now been physically removed.  Many thanks for all the help from this excellent forum.

 

I am now a very happy bunny!!!

Henny

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Forum Team (Retired) John_GS
Forum Team (Retired)
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Message 20 of 20
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Re: Would like to remove old @virgin.net account

Glad to see everything is all sorted.

 

Kind regards,

John_GS
Forum Team

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