Re: Windows 10 Mail app will not recognise my virginmedia.com e-mail account
Hi there, thank you for your reply however, I have tried what you suggested and at first it looked good.
I got a pop-up window which informed me that the new account had been set up OK.
A short while later, about 10-15 seconds, the Mail app informed me that I had to update my password for the account.
This I did, I use Norton's Password Manager to keep track of all my passwords, but it still said that either the password needed to be updated or I had to "give the account permission to sync to this device".
I noticed that the settings which you sent were as follows: -
Incoming email server- pop3.virginmedia.com
Outgoing email - serversmtp.virginmedia.com
I have never seen the Outgoing email server specified to be serversmtp.virginmedia, just smtp.virginmedia.com.
The account which is working on outlook I have specified as IMAP.
Also, I can't see any way of setting up the MAIL account manually in order to specify the servers in that way.