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Bengie
Dialled in
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Message 1 of 4
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Virgin password request

I use Microsoft Office 365 Outlook and keep getting these password request boxes popping up.

email.jpg

Despite ticking the Save this pw box, it comes back again and does this only on the Virgin Media emails. I have a couple of gmail accounts but they never pop up, any suggestions ??

 

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MissPasko
Fibre optic
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Message 2 of 4
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Re: Virgin password request


@Bengie wrote:

I use Microsoft Office 365 Outlook and keep getting these password request boxes popping up

 


Hi  @ravenstar68   - did we ever get to the bottom of the similar problem here: https://community.virginmedia.com/t5/Email/Random-sync-error-with-virginmedia-com-account-in-Outlook...


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Superuser
Superuser
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Message 3 of 4
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Re: Virgin password request

I don't think we ever did, but I haven't had it happen to my IMAP accounts for a long time now.

Tim

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Forum Team
Forum Team
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Re: Virgin password request

Hello Bengie,

 

Are you still able to log into your web mail? This may mean a password change is needed and the account on outlook may need deleting and re adding.

Please let me know how you get on Smiley Happy

 

Thanks Joe_F 

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