on 07-03-2023 14:23
I cannot send emails due to a display of an error message on sending which happened only yesterday after a couple of successful emails had been sent. So quite random really!!
As above heading followed by the IP address then too many bad emails have been sent....... then visit https://netreport.virginmedia.com/netreport section:Email Sending Errors to request delisting.
I need to make contact with one of the Forum Team (VM employees) who support this forum to arrange for my IP address to be removed from the blocked list by an appropriate Virgin Media technical team.
Answered! Go to Answer
on 08-03-2023 15:58
@Anonymous wrote:
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Just wondered if you are also able to assist me please?
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Go to https://netreport.virginmedia.com/netreport/ and:
Hopefully de-listing will occur sooner rather than later but if not post back here to have the issue flagged to the forum team.
Also consider following the advice here My Virgin Media account has been hacked.
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on 08-03-2023 10:04
I cannot send emails due to a display of an error message on sending which happened only yesterday after a couple of successful emails had been sent. So quite random really!!
As above heading followed by the IP address then too many bad emails have been sent....... then visit https://netreport.virginmedia.com/netreport section:Email Sending Errors to request delisting.
I need to make contact with one of the Forum Team (VM employees) who support this forum to arrange for my IP address to be removed from the blocked list by an appropriate Virgin Media technical team.
on 08-03-2023 10:11
Hello Steven,
Just wondered if you are also able to assist me please?
Many thanks
Mike
on 08-03-2023 15:58
@Anonymous wrote:
⋮
Just wondered if you are also able to assist me please?
⋮
Go to https://netreport.virginmedia.com/netreport/ and:
Hopefully de-listing will occur sooner rather than later but if not post back here to have the issue flagged to the forum team.
Also consider following the advice here My Virgin Media account has been hacked.
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 08-03-2023 16:49
As you might have guessed I'm new here so not too familiar yet with all of the links and routines to follow.
Thanks very much for your time and suggestion. I thought it might get picked up by a VM Networking Technician so didn't think I would have to create the netreport. Anyway, done it now and submitted.
I know it's not been hacked - just an issue with the IP address being blocked / blacklisted. Again I have checked and it's nothing more than the IP address at fault here. I hope 🙂
Thanks
Mike
05-05-2023 13:09 - edited 05-05-2023 13:10
I recently had an issue with blocking of my VM IP address connected with a Facebook when using forgot password when helping someone to access their Facebook, so they could not search for the email address.
However, by switching on a VPN that solved the problem, I can only think it is because the IP is dynamic and is therefore block listed on Spamhause Zen isp blocklist, so it may think it is activity by spammers/hackers.
This is an instance where a vpn can be useful.