(VM603) aiwgm9Y1FZg2Caiwgm6cab

[Siegfried]

I have an iMac, emails are via Mac Mail from VM email. I haven't opened my emails for a week until today I tried to respond to an email I have several email addresses and maybe tried to send an email via the wrong server. A window opened and indicated that 'Cannot send message using the server XXXXXX@virginmedia.com

Sending the message content to the server failed. The server response was: SPAM Content Found (VM603) aiwgm9Y1FŹCaiwgm6cab

Select a different outgoing mail server from the list below or click 'Tty Later to leave the message in your Outbox until it can be sent.

Sending from: Joe Soap <XXXXXX@virginmedia.com>

List of :- Blueyonder.co.uk, Google, XXXXXX@virginmedia.com, Virginmedia

There are 5 options:- 'Edit SMTP Server List', 'Connection Doctor', 'Edit Message', 'Try Later', 'Try with selected Server'.

I tried 4 options but not 'Try Later'.  Then I got stupid and started deleting emails but Mac Mail App will not shut down now. Which means that The computer will not switch off. I have logged into Virgin Web Mail. There are 3 emails that have been placed into the SPAM box. The Mac Mail App has put these 3 into a Junk category.

Can anyone please suggest what I can do the clear the 'Jam'

[用心棒 · Accepted solution]

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@Siegfried wrote:

I have an iMac, emails are via Mac Mail from VM email. I haven't opened my emails for a week until today I tried to respond to an email I have several email addresses and maybe tried to send an email via the wrong server. A window opened and indicated that 'Cannot send message using the server XXXXXX@virginmedia.com

Sending the message content to the server failed. The server response was: SPAM Content Found (VM603) aiwgm9Y1FŹCaiwgm6cab
⋮

It is unlikely that you would be seeing the Spam Content Found warning if sending through an incorrect server

⋮
Select a different outgoing mail server from the list below or click 'Tty Later to leave the message in your Outbox until it can be sent.

Sending from: Joe Soap <XXXXXX@virginmedia.com>

List of :- Blueyonder.co.uk, Google, XXXXXX@virginmedia.com, Virginmedia

There are 5 options:- 'Edit SMTP Server List', 'Connection Doctor', 'Edit Message', 'Try Later', 'Try with selected Server'.

I tried 4 options but not 'Try Later'.  Then I got stupid and started deleting emails but Mac Mail App will not shut down now. Which means that The computer will not switch off. I have logged into Virgin Web Mail. There are 3 emails that have been placed into the SPAM box. The Mac Mail App has put these 3 into a Junk category.

Can anyone please suggest what I can do the clear the 'Jam'

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In Mail select Mailbox > Take All Accounts Offline, then Outbox folder, delete any pending emails, and finally Mailbox > Take All Accounts Online; should that fail then force quit Mail, see How to force an app to quit on your Mac

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[Alex_RM]

Hi Siegfried,

Thanks for posting and sorry to see you're having an issue with your emails.

Have you been able to try what 用心棒 has suggested?

Alex_Rm