on 25-02-2022 15:34
My IP is blacklisted. Cannot send emails. Can send using my data or from other peoples wifi.
despite ringing virgin for over 2 months nothing has been done.
I need to contact internet security team but cannot seem to be put through
very frustrating
on 25-02-2022 22:33
Is it blacklisted by Virgin Media or Spamhaus; if the former does it mention netreports?
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 25-02-2022 22:56
on 26-02-2022 00:22
Open a Command Shell or Terminal window and enter the following where username:password is replaced with your email address and password, i.e. richard.branson@virginmedia.com:Y54kpX5g:
curl -v smtps://smtp.virginmedia.com -u username:password
Do not post the resulting output here but instead review it for possible reported causes and then post just the redacted part here or the VM error code. If the cause is due to Virgin Media's blocklist then go to https://netreport.virginmedia.com/netreport/ and:
Should de-listing not occur then post back here to have the forum team investigate further.
on 27-02-2022 16:05
on 27-02-2022 16:56
Not sure how Apple products would work with that command, doesnt work on Winblows unless using Win10 and above, curl is native to Linux.
on 27-02-2022 19:43
@loobyloo11 wrote:
How do I do this if I haven’t got a computer or laptop. I just use my iPad and iPhone
Flagged to forum team who will hopefully be able to look at the notes made to determine which blacklist was identified and then advise how to proceed.
BTW I hope Gadget Rescue did not charge you
on 27-02-2022 19:45
@m00g wrote:Not sure how Apple products would work with that command, doesnt work on Winblows unless using Win10 and above, curl is native to Linux.
MacOS and similar Unix-like operating system include curl; for Windows 8 you would need to download it from https://curl.se/.
on 27-02-2022 20:02
Yea what i said.
on 27-02-2022 20:04