on 25-10-2022 17:38
Can someone tell me why the unsubscribe icon is stuck right beside the Show Images icon? I have once again accidentally clicked this and it's impossible to get the company to reverse this action. Why don't they move it to the right hand side of the page away from something you need to action to see the content? It's so infuriating!
on 26-10-2022 17:41
Hi @magsmoff,
Thank you for your post and welcome back to our community forums. We're here to help.
Would you mind expanding on what you're referring to for me, please? If you have any supporting screenshots/images you can provide too that'd be very helpful.
Thanks,
on 26-10-2022 18:14
Please see below what I'm referring to,
on 27-10-2022 18:41
Hi magsmoff,
Thanks for coming back to us on this one.
It looks as though the Show images is on a different. These sorts of alerts are listed and we're unable to change the order I'm afraid.
For emails you receive with images, you'll need to check the button you're selecting to ensure you're not unsubscribing unless you want too.
Apologies for any inconvenience.
Thanks,
on 28-10-2022 18:00
Thank you for replying.
Yes, I understand it was my mistake by accidentally clicking the wrong icon, however, why don't they move the unsubscribe button somewhere else?
It seems silly to have it so close to something you may have to click on, I have seen other people raise this issue.
Regards,
Mags.