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Unsubscribe Webmail

On our wavelength

Can someone tell me why the unsubscribe icon is stuck right beside the Show Images icon? I have once again accidentally clicked this and it's impossible to get the company to reverse this action. Why don't they move it to the right hand side of the page away from something you need to action to see the content? It's so infuriating!


Forum Team
Forum Team

Hi @magsmoff,

Thank you for your post and welcome back to our community forums. We're here to help.

Would you mind expanding on what you're referring to for me, please? If you have any supporting screenshots/images you can provide too that'd be very helpful.


Zach - Forum Team
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On our wavelength

Please see below what I'm referring to,




Hi magsmoff, 

Thanks for coming back to us on this one. 

It looks as though the Show images is on a different. These sorts of alerts are listed and we're unable to change the order I'm afraid. 

For emails you receive with images, you'll need to check the button you're selecting to ensure you're not unsubscribing unless you want too. 

Apologies for any inconvenience. 


Forum Team

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On our wavelength

Thank you for replying.

Yes, I understand it was my mistake by accidentally clicking the wrong icon, however, why don't they move the unsubscribe button somewhere else?

It seems silly to have it so close to something you may have to click on, I have seen other people raise this issue.