Unsent email message VM401 via Virgin Media..

[shrugbutt]

iMac running Big Sur Mail A/c

Am unable to send emails via Virgin Media, I keep getting the message 'server response authentication required VM 401'. Can anyone enlighten me please. This has been going on for weeks...

[Sololobo]

See post # 15 in this thread: https://community.virginmedia.com/t5/Forum-Archive/can-t-send-emails-from-a-mac/td-p/4492182/page/2 for a possible resolution.

[Kain_W]

Hi shrugbutt,

Thanks for your post and welcome to the community!

Have you been able to receive help from the thread @Sololobo linked in?

Let us know if you need further assistance.

Thanks,

[shrugbutt]

Many thanks but I have now solved the problem,

[Sololobo]

It would be good to know exactly how you resolved this issue, it may help others with the same problem.

[Martin_N]

Thank you for keeping us posted on this shrugbutt.

We're glad to hear this is sorted for you.

^Martin