on 01-03-2022 12:17
Hi I moved house a couple of years ago and in my new location there's no service from Virgin Media so I've had to switch to another service provider. However I can no longer access my ntlworld e-mail account through the Virgin website as I used to. I've had this e-mail for well over 15 years and it's causing me significant problems. Please can you help get my access sorted? thanks
on 01-03-2022 12:36
The answer is here:
https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073