Unable to access emails

[Anonymous]

Hello, I've been unable to access my virginmedia emails for over a week now.  I also access my account via outlook which has also stopped working.  This happened to me a few months ago and I had to change my password.  I have done this again (changed my password) and I still can't gain access via browser (online) or via outlook.  If anyone could advise that would be great.  Thanks.

[Anonymous]

I've solved this problem now.  Thanks

[Akua_A]

Hi @Anonymous,

Welcome back to our community forums and sorry to hear you have been unable to access your email account. I can understand the inconvenience this may have caused you. I am however glad to hear the issue was resolved. You may still find the following link useful https://www.virginmedia.com/help/billing-and-payments/login-problems. 

Please do not hesitate to contact us if you need any further help.

Thanks,