Unable to access emails

[mauricesearle]

I too have been unable to access either of my email accounts on my Windows 10 laptop since a Microsoft update yesterday afternoon (22-04-2022)  I get the ubiquitous notic that 'Something has gone wrong'.  My Windows 11 desktop and my phone are not affected.  Come on Virgin, you must know what has gone wrong so set to and fix it.

There is no point in emailing me if someone replies as I can't access emails!!

[Ayisha_B]

Hi @mauricesearle,

A warm welcome to our Community Forums and thanks for your post.

I am sorry to hear of the issues accessing your emails. We were aware of an issue with webmail and a fault was raised which has now been resolved. 

Can you confirm you have been able to access your emails today?

Let us know so we can offer further support if needed.

Cheers