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Unable to access email through web browser due to oauth error

csko
Tuning in

on ‎02-12-2021 12:26

The Virgin media website is intermittently giving an error or producing a strange menu page.

When I am able to select email from a menuoauth.png I get an oauth error.

 

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3 REPLIES 3

Graham_A
Very Insightful Person
Very Insightful Person

on ‎02-12-2021 12:33

This is linked to the national TV outage that has also taken down the VM sign in page and status pages.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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csko
Tuning in
In response to Graham_A

on ‎02-12-2021 13:12

Hi Graham,

Thanks - I gathered that after lots of Googling. Although, I don't understand why my husband was able to log in to his emails using the web browser, yet I couldn't.  There has been no explanation of the problem from Virgin,  although the website is now showing an alternative link to access email depending on email address.  This didn't work initially, but is working at the moment.

 

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Gareth_L
Forum Team
Forum Team
In response to csko

on ‎03-12-2021 14:27

Hi csko

Thanks for your reply 

Its a strange one from what you have explained 

Sadly one that we dot have an answer for why both of you were getting different results 

Gareth_L

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