19-03-2020 15:59 - edited 20-03-2020 11:17
Hi,
We're aware some of you are having trouble accessing webmail currently.
We're investigating the problem, but in the meantime we'll need to re-enable your mailbox. If you need urgent access to your mailbox, please contact us via our messaging service, by texting 07533 051809.
Alternatively, you can call us on 0345 454 1111, though we are currently experiencing high volumes.
If the request is less urgent, please post below and we'll aim to get that done for you within 48 hours. Please don't post your email address to the public thread, we'll be in touch to confirm all the relevant details.
on 19-03-2020 17:27
on 19-03-2020 17:29
on 19-03-2020 17:36
on 19-03-2020 17:38
on 19-03-2020 18:33
on 19-03-2020 19:05
Please can my mailbox be re-enabled.
Thanks.
on 19-03-2020 19:06
I am a Virgin Media customer
on 19-03-2020 19:08
Thanks, I will text them now to see if I can get any help...
on 19-03-2020 21:54
Hi...Please could you add me to the list for re-enabling my mailbox. Thanks.