Thanks virgin for deleting my 20 year old .net account without any warning,notice etc shame on you.

[Vemailhater]

This is to thank you for stopping my . Net account which I have had for 20 plus years. I had no notifications that this was happening and have been caused untold stress,anger hassle and disruption. Shame on you. If this is how you do business then I will never be a customer of any Virgin products. 
I will also tell everyone possible about your appalling service. 

[Tudor]

Are you a current VM customer? When you terminate a contract with VM your mail account should cease after 90 days, as per terms and conditions. Some accounts were not closed and VM has been doing a tidy up housekeeping on these.

[Vemailhater]

I have never had a virgin product. My virgin. net mail account was started over 20 odd years ago. I am just very angry about lack of notice to able me to switch all my info to another account.

[Cardiffman282]

How did you come to have the address if you were never a customer? 

[Tudor]

So you were using VM as a free email system. 

[Steven_L]

Hey Vemailhater,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your email account. As Tudor asked, are you currently an active Virgin Media broadband customer? 

Kind Regards,

Steven_L

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@Vemailhater wrote:

Shame on you. If this is how you do business then I will never be a customer of any Virgin products. 

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Just to be clear, Virginmedia is not connected with any other Virgin product. It's owned by a US company that just pays a licence fee for use of the Virgin name.