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Temporary SMC Policy Violation detected

Disposable
Tuning in

For the past three or four weeks I've had intermittent problems sending emails to a Virgin Media address; a couple of days after sending an email to that address, my ESP will inform me that it couldn't be delivered. I see there are already a couple of other threads on this:

https://community.virginmedia.com/t5/Email/Reg-Virginmedia-SMC-Policy-Violation-bounce-error/td-p/46...

https://community.virginmedia.com/t5/Email/virginmedia-SMC-Policy-Violation-bounce-error/m-p/4652538

 

These are the relevant details from the error messages I've been receiving:

Reporting-MTA: dns; gmmr3.centrum.cz
X-Postfix-Queue-ID: 8848018007FA2
X-Postfix-Sender: rfc822; *****@volny.cz
Arrival-Date: Mon, 7 Jun 2021 07:46:00 +0200 (CEST)

Final-Recipient: rfc822; *****@virginmedia.com
Original-Recipient: rfc822;*****@virginmedia.com
Action: failed
Status: 4.2.0
Remote-MTA: dns; mx.tb.ukmail.iss.as9143.net
Diagnostic-Code: smtp; 421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=qtPVllKr1Lzi7qtPVlSLxl;sid=qtPVllKr1Lzi7;mta=mx11.tb;dt=2021-06-09T10:18:02+02:00;ipsrc=46.255.225.251

 

I'd be grateful for any assistance in resolving this.

 

11 REPLIES 11

That's fixed it, my emails are getting through now. Many thanks to all concerned.

Brilliant news! 

 

Thanks for the update @Disposable, do feel free to let us know if you have any further issues with the E-Mail account and we'll be sure to help you where possible

 

Kindest regards,

 

David_Bn