on 30-09-2021 07:00
Have Virgin turned off their spam filters? I am getting so much spam in my ntlworld account. Don’t get anything on my gmail account Any suggestions on how to stop this please?
Answered! Go to Answer
on 03-10-2021 14:06
Makes no difference at all - there are so many posts about this excessive spam - email is becomming unusable . They just ignore the posts - absolute worst email out there .
on 01-10-2021 11:49
Thanks for your post and for reaching out to the Community Forums, shamick59,
Sorry to hear of the increased SPAM, have you updated the SPAM and filtering settings? https://www.virginmedia.com/help/virgin-media-mail-email-spam-settings
Cheers,
Corey C
on 02-10-2021 16:14
Yes have done this but makes no difference
on 03-10-2021 14:06
Makes no difference at all - there are so many posts about this excessive spam - email is becomming unusable . They just ignore the posts - absolute worst email out there .
on 03-10-2021 17:14
Completely agree.
Ntlworld gets a dozen or so Spam emails a day and Gmail gets zero.
Applied loads of filters, checked the settings and blacklisted every Spam message sender.
Waste of time, why has it only started in the last month?
on 03-10-2021 18:09
So far I've had thirteen today. One day last week I was overwhelmed with so many i was unable to use my email. It is just getting stupid. Why can't Virgin put a stop to these?
on 03-10-2021 18:40
Its ridiculous I have now had 32 just today I have blocked them or sent them to spam and I think that just makes it even worse
on 04-10-2021 18:46
Hello @shamick59,
Welcome back to the community page, thank you for posting on here.
I am sorry to see the issue with spam emails.
Please do change all your passwords and block and emails that look suspicious, there is nothing more we can really do regarding a spam email going out to customers. I understand it is frustrating but please do try to ignore these emails and hopefully enjoy the rest of your day.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 05-10-2021 11:04
How on earth can you say there is nothing you can do - you can see from the many posts this has only started over the last couple of weeks so something has happened your end not ours .
sort it out and stop passing the buck back to your customers !!!!!!!!
on 05-10-2021 11:30
Really, I can’t believe your comment. This is a service you offer to your customers. Gmail doesn’t seem to have this issue? Blocking emails makes no difference. How many times do I change my password - daily perhaps! Your reply is an insult!!