Spam emails

[paul1965]

Hi all,

Recently been getting on average about six emails every day, 95% from Karmen@(Various)

I can block individually, how do I mass block the name Karmen

Thanks.

[ALF28 · Accepted solution]

Settings.

I would suggest you set up a filter as per the virgin link-

Using Filters In Virgin Media Mail

The "condition" should be-  "from"  - "containing" -   karmen

The "action" can be set to file to a chosen folder, which could be the spam folder or any other folder or set to discard.

Also check the virgin spam setting, they do pick up a lot of spam which can be sent to spam, or the inbox in spam settings.

Blacklisting will not work in your case as the spammer is changing the address each time.

The sender address is probably spoofed, but any part of the sender address can be picked out  to filter, which can be the name or the domain or the full address.

Hope that helps.

aslo see-

Email Spam Settings | Virgin Media

alf28

[Travis_M]

Hi @paul1965

Thanks for posting on our community forum! 

Have you tried the above advice from alf28? Let me know how you get on 🙂

Regards

[paul1965]

Hi guys,

👍 Thanks, seems to have fixed things, or at least I've had no emails from 'karmen@' today 😃

[Molly_G]

Hey @paul1965,

Thanks for the update - glad to hear this.

Please feel free to drop back if you do require any further assistance.

Kind regards,