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[email-orphan]

Hi,

From 23/12/2021, I can no longer access my virgin.net email via any method - webmail (mail.virgin.net) nor POP3 / Windows Mail.

I've seen others have this issue too in many other posts. Can access be restored to my email account, please?

Note, I have a Virgin Media account and can access my Account page and Account Settings page. However, I don't see anywhere to manage my email accounts?

Regards,

Stephen

[用心棒]

Go to My Virgin Media > My Profile > Manage accounts and sign in using the account holder's authentication credentials to manage secondary mailboxes.

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[Gareth_L]

Hello email-orphan

Sorry to hear about you losing email access
I am more than happy to take a look at this for you 

It may be a chance that this email is not possible to access again
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_

[Gareth_L]

Thanks Stephen 

Thats great news 

The pop3 will be fie jus need to update the passwords 

But please keep me posted 

Gareth_L

[email-orphan]

Hi - POP3 is working now, too. Thanks