on 16-06-2020 10:36
Hi
I have changed my password. Is it possible to sign out of all devices at once?
Answered! Go to Answer
on 16-06-2020 13:05
I get the point. The password change and quit all sessions option should be sufficient to protect you. There really isn't much else you can do. What VM have a tendency to do is to lock accounts until a password change is made. They didn't do that to you (lucky as it happens).
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-06-2020 13:11
Thank you for your reply.
I stayed logged in to the email on two different devices. When I changed the password and opted to log out of all sessions, it didnt close the other device.
on 16-06-2020 13:16
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-06-2020 13:19
Yes I did. But that doesnt ensure that anyone that I am not aware of his locked out.
on 16-06-2020 13:25
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-06-2020 13:30
Thank you
on 16-06-2020 18:43
AFAICS the Quit other sessions option (now) terminates other webmail sessions; be aware this still does not achieve what you wanted IMHO.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Use Kudos to say thanks
Mark as Helpful Answer if I've helped
on 17-06-2020 08:52
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
17-06-2020 16:38 - edited 17-06-2020 16:40
The best way to understand what's happening here is this.
VM currently have two authentication systems running side by side.
Oauth2 sessions will authenticate once and so long as the user has not been logged out, when the user opens up the same device then the Oauth2 system uses the existing authentication information so that the user does not have to manually log in every time. What the Sign out of other devices command does is exactly that. It revokes all other Oauth2 sessions, except session the user issues the command from.
Plain text logins normally happen each time the user connects. But the Oauth2 system cannot revoke these sessions.
Thus currently all it does is close any logged in webmail sessions in other browsers/devices.
I have confirmed this with Windows PC, Linux PC and Android Tablet. Shortly after selecting close other sessions on one device - the other two devices automatically logged out.
One would hope that VM would extend Oauth2 logins to POP3/IMAP/SMTP in the near future, however we shall have to wait and see. VM would have to consider any possible complications it would cause.
Tim
Edit - the last paragraph is my own personal opinion. I am not a VM employee.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks