Menu
Reply
  • 3
  • 0
  • 3
alan_mc
Tuning in
424 Views
Message 1 of 6
Flag for a moderator

Remove blueyonder email account/addresses

Hi,

I moved home over a year ago and the new location has no Virgin Media in the area and is unlikely to ever have in the future.  As a result, I closed down my account and transferred everything email related to a gmail account.  The blueyonder addresses are still active as i get spam on my phone app.  I have seen suggestions to leave it alone and it should auto delete, but my take is that while its still active, I wanted to keep an eye on activity for anything untoward.   I was advised that it should auto close after my account was closed, but this has never happened.

However, I have reached the point that I would like it closed down completely.  Can you assist to help get this done.

Let me know if you need anything further.

Thanks

Alan 

  • 17.7K
  • 969
  • 7.32K
Very Insightful Person
Very Insightful Person
420 Views
Message 2 of 6
Flag for a moderator

Re: Remove blueyonder email account/addresses

Sit tight and wait for the Forum Team to get to the thread.

They should be able to assist you but they do respond in date order so it could take a few days but they will get here.

Tim

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

  • 15.16K
  • 510
  • 1.85K
Forum Team (Retired) Jen_A
Forum Team (Retired)
377 Views
Message 3 of 6
Flag for a moderator

Re: Remove blueyonder email account/addresses

Hi alan_mc,

We should be able to sort this out for you 🙂 Just reply to my PM (purple envelope top right) and I'll get back to you.

Regards,


Jen
Forum Team



Highlighted
  • 3
  • 0
  • 3
alan_mc
Tuning in
372 Views
Message 4 of 6
Flag for a moderator

Re: Remove blueyonder email account/addresses

Thanks Jen, PM submitted.

0 Kudos
Reply
  • 15.16K
  • 510
  • 1.85K
Forum Team (Retired) Jen_A
Forum Team (Retired)
321 Views
Message 5 of 6
Flag for a moderator
Helpful Answer

Re: Remove blueyonder email account/addresses

Hi alan_mc,

All done, email addresses no longer exist. You can check yourself via Mailtester.

Thanks for your patience 🙂


Jen
Forum Team



  • 3
  • 0
  • 3
alan_mc
Tuning in
314 Views
Message 6 of 6
Flag for a moderator

Re: Remove blueyonder email account/addresses

Thanks,  great news