on 29-08-2021 19:47
I'm having the same issue, additional account on webmail. It was working fine 2 hours ago, and I haven't changed anything since. What do I need to edit?
on 31-08-2021 08:25
Hello @RDale,
Welcome back to the community page, thank you for posting on here.
I am sorry to see that you have issues with your Email.
Can you please tell me if this is a NTL email or an external?
Look forward to your response.
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on 31-08-2021 09:08
Hi Hayley,
It's a blueyonder address, and almost certainly linked to the other issue I posted about secondary e-mails.
Thanks,
Rob
on 01-09-2021 09:17
Thank you for coming back to us @RDale.
Are you able to try a password reset of the email addresses you are having the issues with?
Kind regards,
Zak_M
