Virgin Net address has disappeared

[JDRODD1]

Hi

Just picked up this conversatation as my Virgin-Net has just dissappeared.

Can you possibly assist me the same way as Jez ?

For your information, I do look at the notifications that I received from Virgin Media, but at not time can I remember seeing one concerning this thread.

Your help would be gratefully appreiated.

Regards

John

[Natalie_L]

Hi emdoteff, 

Thank you for reaching out to us here on the Community. 

Have you recieved a reply to your PM? We would usually only be able to offer assistance via a PM once an adviser has sent an invite. This is just to ensure the message is picked up and worked in the event of an absence. 

Please let me know if you have heard back 🙂 

Thanks 

[JDRODD1]

Hi Nat

This is now all sorted thank you

Regards

John

[Zoie_P]

Great to hear John, 

If you have any more issues please pop back and our forums staff and community will be happy to help 

Zoie