I've had to cancel my virgin media broadband and have asked the technical support team (2nd line) to transfer my virginmedia email address to my wife's account, but they are telling me they don't know how to do that.
From your post dannylay it seems it is possible - can you help?
I have moved this to a thread of its own. It was originally appended to a closed thread which is not the way to do things.
We can answer the question. In principle it is possible to transfer an e-mail address from one VM account to another. But the account receiving the address will be completely wiped and lose its e-mail addresses and all the contents of those addressed in their entirety. The process is called move and transfer.
It is ABSOLUTELY not possible to append an e-mail address to another account by just adding it. The VM system is not constructed to allow that. and never has been.
Not what I think is wanted here, judging the contents and tone of the post.
Superuser 18/19. Use Kudos to say thanks Tick an answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.