on 12-08-2021 20:23
Hi. My wife has the same problem on a secondary account. Can you please provide the instructions to resolve. Thanks
on 13-08-2021 10:45
Hi
I have changed the password for my account but the clients (both iphone and outlook) are still reporting no password entered. What else can I try?
Thanks
on 13-08-2021 10:58
Yes - the refresh (or just waiting a few minutes!) has worked and we have mail again!
on 13-08-2021 13:12
Hi @phatbear.
Thanks for your post 🙂
I'm sorry to hear you're also having issues accessing a secondary email account. Have you tried resetting the password as advised by @Akela?
If this hasn't help resolve the issue, please let me know and I'll happily get this sorted for you.
Thanks,
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on 14-08-2021 13:55
Hi @phatbear
Thanks for keeping us updated. I am really sorry for any inconvenience you may have experienced. Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R