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Re: No access to my virgin.net email account

eddywat
Tuning in

Hi 

My virgin.net account stopped working 22nd December? Had this address for 25 years wondered if anyone could help me get access to it so I can save and move details would be very gratefull

Thanks 

Edd

14 REPLIES 14

Zak_M
Forum Team (Retired)
Forum Team (Retired)

Good morning @eddywat 

 

Thank you for reaching out to us once again.

 

I am going to pop you over a PM so that I can assist you further. 

 

Kind regards,

Zak_M

Thanks for your help zak much appreciated
Edd

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Eddywat,

Thank you for updating the thread and so glad @Zak_M was able to help you with this 🙂
Zoie

Hi Zoie

Thanks for your help with this it is greatly appreciated, would it be possible to close the email account now

Thanks again 

edd

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi eddywat

 

Thanks for getting back in touch. 

 

I would be happy to assist with this. I will just need to confirm a few details via private if that's okay?

I will pop you over the message now and this will be available via the purple envelope on the top right of this page. 

 

Speak soon, 

 

 

Nat