Menu
Reply
mattj850
  • 1
  • 0
  • 0
Joining in
477 Views
Message 1 of 2
Flag for a moderator

Re: Need to access old ntlworld email

Hi, I too have an old ntlworld email address that I would like to resume using. I am no longer an Virgin customer, unfortunately when I moved house 3 or 4 years ago Virgin could not supply me in my area and still cannot. I have checked on Mailtester.com and the address stil. exists, what are my options for recovering it?

 

Many thanks, Matt.

0 Kudos
Reply
Graham_A
  • 16.14K
  • 2.26K
  • 6.9K
Very Insightful Person
Very Insightful Person
472 Views
Message 2 of 2
Flag for a moderator

Re: Need to access old ntlworld email

Extremely limited.  As you are no longer a customer the official line is that the only thing VM staff can do is make sure the account is fully deleted.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply