Posting here as I've gone round & round trying to sort this myself.... I believe my old virgin.net email account has been hacked & would like to delete it but cant now access it anyway...... Can anyone help please? Admin? Cheers & thanks!
And you've had continued to go round in circles by appending this post to along resolved earlier thread. Which is why I have moved it to a thread of its own to make it clear and visible to the Community.
Wait time for the VM Forum Team to assist is upwards of a week. They can help get the address deleted properly. Don't post again or you'll go to the back of the queue, just wait and keep watching the thread.
Superuser 18/19. Use Kudos to say thanks Tick an answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
If you have a current VM broadband account we may be able to link the virgin.net email address, if that's what you'd like. If not we can arrange for its removal. Please reply to my PM (purple envelope, top right) and I'll sort this out for you 🙂