i am experiencing the same problem, and VM keep"temporarily" blocking access to my VM account, then a few moths later it happens again with the same old deleted @ntlworld.com email
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The Forum Team are best placed to deal with this issue however it can take them a few days to work though to your post. In the meantime consider the following additional options if appropriate:
I can arrange for complete removal of this email address for you. I've sent you a PM (purple envelope top right) so I can obtain the necessary information, I'll take action when I get your reply
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