on 29-05-2022 16:39
How do I get my Blueyonder email account linked to my VM Account?
on 29-05-2022 18:29
@N8than The VM Forum Team should be able to advise you if this is possible in your case. They will need to understand the history of the email address in terms of the account that it is/was attached to.
They are likely to do this via an exchange of private messages but they will post here when they reach this thread.
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on 30-05-2022 18:48
Hi @N8than,
A warm welcome to our Community Forums and thanks for your post.
Can you advise if the email account concerned is linked to a former broadband account?
If you could expand on this a little, I'll be more than happy to assist further.
Thank you
on 30-05-2022 21:09
Hi Ayisha_B
yes is was linked to my Blueyonder account many years ago. I used the email address to create my Facebook account, but that is currently locked, as FB suspect someone was trying to hack it. It seams the only way I can get my FB account unlocked is from an OTP code sent to the registered email address - which was with Blueyonder
regards Victor
on 01-06-2022 08:27
on 01-06-2022 12:22
Hi Steven,
The report is :-
Classification:
on 02-06-2022 15:29
Hi @N8than, thanks for getting back to us.
I can look into this further on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R